Frequently Asked Questions

Explore our most commonly asked questions to find quick answers to all your holiday decor needs.

FAQ's

Products

What sizes are available for your Christmas ball ornaments?

  • We offer a wide range of sizes, including popular options like 80mm, 120mm, 200mm, and 300mm—perfect for everything from tabletop trees to large-scale commercial displays.

Are the ornaments shatterproof and safe for outdoor use?

  • Yes, our ornaments are made from high-quality shatterproof materials and many are designed to withstand outdoor conditions. Please check the product description for specific outdoor suitability.

Does St. Nick’s offer wholesale or reseller partnerships?

  • Yes! St. Nick’s proudly offers wholesale and reseller partnerships for retailers, decorators, and event professionals. As a partner, you’ll enjoy exclusive pricing, early access to new seasonal collections, and dedicated commercial support.

Can I choose a specific color mix or finish (matte, glitter, shiny, sequin)?

  • Yes! Many of our collections allow you to select preferred color combinations and finishes. If you're ordering in bulk, we can also help with custom assortments. Cotact Us!

Are St. Nicks products suitable for both indoor and outdoor use?

  • Indeed, our products are meticulously crafted to meet the highest quality standards and are suitable for both indoor and outdoor use. Whether you're decorating a cozy living room or creating a grand outdoor display, St. Nick's has the perfect solutions for you.

What types of Christmas trees do you offer?

  • We offer a range of artificial Christmas trees, including pre-lit, unlit, and flocked options in various sizes and styles.

How are large displays like the Christmas Stocking shipped?

  • Large displays are shipped with special packaging to ensure safe arrival and may require extra handling fees. We recommend reviewing specific shipping information on the product page.

If you need further assistance, our support team is here to help! Contact us today.

What assembly is required for your trees and decor?

  • Most of our products are designed for easy assembly. Each item includes instructions to guide you through the setup process.

Do your Christmas trees come with warranties?

  • Yes, our artificial Christmas trees come with a limited warranty that covers defects in materials and craftsmanship. Please refer to each product page for specific warranty details.

How can I customize my Christmas tree and decor?

  • We offer a variety of ornaments, lights, and decorative accents so you can personalize your setup. Our team is also available to provide recommendations based on your style preferences.

What are some tips for making my holiday lights last longer?

  • Avoid overloading circuits and unplug lights when not in use. If possible, store lights indoors in a cool, dry place after the season to maintain their quality.


Read Our Holiday Lighting Safety Tips Before You Decorate!

What is the typical lead time for large orders?

  • Most commercial orders ship within 3–5 business days. For custom or large-volume orders, lead time may vary. We recommend ordering early during peak season. View the FAQ section for more info.

Questions about wholesale pricing or delivery?

Send us a message or view the FAQ section for more info.

Make Your Christmas Tree Stand Out

Our blog features tips on choosing the right tree, decorating techniques, and must-have ornaments to elevate your holiday display.